To whom it may concern:
I met Deanna Hall sort of by accident. My daughter and I were out on a Sunday just looking at different homes. I had not yet decided if I was was going to rent or buy. I also had no idea of how to begin to find an agent to list my home. When I bought my home 4 years prior I didn’t have a very good experience with the agent I used. My previous buying agent helped me at closing, but I had found the house and it ended up being a huge disaster. I had so many huge issues after closing regarding the house, and my agent would not help me with anything! I knew I wasn’t going to be using that agent again, and I had NO idea where to begin. I saw a property with Deanna’s sign, and her name and number, so I called and left my information, and she called me back right away! In that conversation I told her I was considering selling my property in Lake Highlands. Deanna was so easy to talk to over the phone that I thought “She has to have another agenda and is just wanting something.” I was completely wrong! Deanna set a time and date for us just to meet and have coffee, nothing fancy, just more or less an introduction.
Deanna and I met and I had not planned on sharing with her my financial situation or too many personal details, but during our introduction I felt so comfortable with her that I told her EVERYTHING. Most people would have turned and run as fast as they could. Deanna, was so kind and professional and helped me feel so comfortable and relaxed and I had not even told her I was going to use her as my agent yet. I felt no pressure whatsoever. I went home after meeting and called her back immediately, and asked her to represent me as my listing agent and she accepted. Deanna immediately started the ball rolling. She explained to me the whole plan, from getting my house ready to list to looking for a new place to call home. Deanna called me and came by my house every day, sometimes 2 or 3 times a day, and literally helped me pack and clean for a month. There were repairs to be done before we listed, and I was in no place (financially) to have them done. Deanna told me “not to worry, that she new some contractors and workers that might be able to work with me and my situation”. I didn’t believe this would actually happen. Deanna was on top of every job and every single thing that needed to be done with getting my house ready to list and show. Deanna even made sandwiches and cookies for all the workers and the movers, and she was always my support system! Within two months of meeting Ms. Deanna Hall, my house was not only on the market, it was sold!
Deanna even went above and beyond in helping me find my new home for me and my family. I cannot begin to list all of the things that Deanna did for me and my family! At no time did I EVER fell pressured or worried. Deanna was on top of everything! I felt as though I was working with a family member instead of a Real Estate Agent. When it came to “staging” my house, I did not have the money to go buy expensive or nice decor to go in my home. We had lost a lot in a house fire back in January 2017. That wasn’t a problem either! Deanna went home and gathered items from her own home. The staging was outstanding. Deanna knew where to put things for the best look! Deanna made my house look like something off of the DYI network. Finally, I want to say that I am very thankful every day for bringing Deanna Hall into our lives. I not only sold my home, and found a great home, I have gained a very special friend for life. My children consider Deanna as a family member! As a matter of fact, my 16 yr. old daughter went to her first homecoming last weekend, and Deanna did all the alterations on my daughter’s dress! I guess I’m trying to say I do not know where I would be if Deanna Hall had not returned my phone call and become my Listing Agent. I truly believe Ms. Deanna Hall is one of the most genuine, kind and professional people I have ever had the pleasure of knowing.
Georgiann E Garratt